Full-service, customer-experience focused wireless carrier selects
CHICAGO–(BUSINESS WIRE)–U.S. Cellular announced today that it has selected Asurion to be its new
device protection provider effective January 1, 2020.
Working with Asurion, U.S. Cellular will provide valuable features to
the device protection plans, including local and on-demand repair
options and continue providing competitive pricing for customers.
Asurion’s industry leadership and innovation will expedite introduction
of customer centric solutions for U.S. Cellular subscribers.
“Asurion was selected for many reasons and we are particularly excited
about their ability to fulfill claims on weekends, late shipping cutoff
times, same-unit-repair and a robust product roadmap,” said Jay Ellison,
U.S. Cellular chief operating officer.
“Asurion has admired U.S. Cellular’s low churn so we are particularly
excited to have earned their confidence. Both of our companies have a
passion for continually innovating and providing outstanding service to
customers,” said Tony Detter, Asurion chief executive officer.
U.S. Cellular strives to deliver the best customer experience and
protect their valuable devices.
About U.S. Cellular
U.S. Cellular is the fifth-largest full-service wireless carrier in the
United States, providing national network coverage and industry-leading
innovations designed to elevate the customer experience. The
Chicago-based carrier offers coverage where the other carriers don’t and
a wide range of communication services that enhance consumers’ lives,
increase the competitiveness of local businesses and improve the
efficiency of government operations. To learn more about U.S. Cellular,
visit one of its retail stores or uscellular.com.
To get the latest news, promos and videos, connect with U.S. Cellular on Facebook.com/uscellular, Twitter.com/uscellular and YouTube.com/uscellularcorp.
the world’s largest provider of device protections services and premium
tech support, helps more than 300 million people around the world.
We create innovative solutions that help keep consumers connected, from
comprehensive device protection to tech support that redefines
expertise. Partnering with leading companies in the mobile,
telecommunications, broadband, satellite and consumer electronics
categories, Asurion’s 19,000 employees deliver a seamless, award-winning
customer experience, anticipating their needs and providing tailored
services reachable within one touch.
U.S. Cellular Media Relations